Shipping
Shipping Policy – Alaya Decor
Alaya Decor LLC is a US-based home decor brand inspired by Nordic minimalism. All orders are processed and fulfilled through our international warehouse network and are shipped using trusted carriers like FedEx, UPS, or DHL, depending on your delivery location.
We don't cover any fees & import taxes.
➤ Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Orders placed on weekends or holidays will be processed on the next business day.
➤ Shipping Times & Costs
(* US/CA orders will be shipped with FedEx & international orders with DHL)
We offer FREE standard shipping (FedEx, UPS, or DHL) on all orders, with real-time tracking.
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| USA | 2 – 4 Business Days | FREE |
| Canada | 4 – 9 Business Days | FREE |
| Australia / NZ | 15 – 25 Business Days | FREE |
| Europe | 10 – 20 Business Days | FREE |
| South America | 15 – 30 Business Days | FREE |
*Does not apply to Made to Order Items
Note: Delivery timeframes may vary due to customs clearance or other local delays.
➤ Duties & Taxes
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All orders are shipped Delivery Duty Unpaid (DDU).
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Buyers are responsible for any import duties, taxes, or customs fees imposed by their country.
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These charges are not included in the item price or shipping cost.
➤ Tracking
Once your order is shipped, a confirmation email with a tracking number will be sent. Please allow up to 48 hours for tracking to update.